Women’s Wear Daily – Claris OnTask Platform Plans Labor to Balance Customer Traffic and eCommerce Fulfillment from Store
#5. Claris, OnTask Platform: This platform serves as a workforce optimization tool. As physical store locations become extensions of distribution centers, store associate’s time has become increasingly divided between omnichannel order fulfillment and in-store customer engagement. Claris’ platform analyzes labor cost of associates participating in non-selling responsibilities and suggests staffing needs to improve revenue and…
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